Answer instantly, qualify and
book more viewings
Felicity works inside SME Professional
No exports, no re-keying, no Monday morning catch-up. She writes it in as she goes.
Features
Not another appointment
booking system.
Contacts, created as she goes
Contacts and landlords created and updated from calls and enquiries
Requirements captured as she screens
A note linking back to the recording or thread


Your listings, matched to live enquiries
Live listings sync back from SME
She screens against what you actually have on
Run a full property sync on demand
Viewings and appraisals, straight into the diary
Booked against the right negotiator
No re-keying an agreed time
No double-booking what wasn't in the system


You choose what pushes across
Pick which types write to SME: lettings, sales, appraisals
Turn off any pipeline you run elsewhere and its controls hide
The card shows the last-synced time
Hear it from our clients

“LightWork has completely transformed how we handle our inbound enquiries. Felicity’s voice and auto-scheduling capabilities feel like a natural extension of our team, providing our prospects with immediate, high-quality responses.”
Simon Ruocco










