INTEGRATION PARTNER

LightWork x SME Professional

LightWork x SME Professional

She answers the enquiry, qualifies the lead, and books the viewing straight into your diary. Connect it yourself in about a minute.

SME integration with LightWork AI image
SME Professional integration with LightWork AI image

INTEGRATION PARTNER

LightWork x SME Professional

She answers the enquiry, qualifies the lead, and books the viewing straight into your Alto diary. Every contact and note written back automatically.

Answer instantly, qualify and
book more viewings

90

%

of lettings enquiries qualified with no human involvement

Check icon - LightWork AI

90

%

of lettings enquiries qualified with no human involvement

Check icon - LightWork AI

3.7

x

Clock icon - LightWork AI

faster lead-to-viewing conversion (first 2 months)

3.7

x

Clock icon - LightWork AI

faster lead-to-viewing conversion (first 2 months)

Figures from the Wright Letting & Management case study

Figures from the Wright Letting & Management case study

Felicity works inside SME Professional

No exports, no re-keying, no Monday morning catch-up. She writes it in as she goes.

Sunday 20:02 · inbound call
CallerCalling about the house on Priory Road, is it still on?
FelicityIt is. Are you looking to rent or buy?
CallerRent. Two of us, moving for work.
FelicityI can get you in Wednesday at six. Does that suit?
Written tomri
ProspectSynced
ScreenedSynced
RequirementsSynced
ViewingSynced
NoteSynced

Features

Not another appointment
booking system.

Contacts, created as she goes

  • Contacts and landlords created and updated from calls and enquiries

  • Requirements captured as she screens

  • A note linking back to the recording or thread

contact card
LightWork AI phone call image

Your listings, matched to live enquiries

  • Live listings sync back from SME

  • She screens against what you actually have on

  • Run a full property sync on demand

Viewings and appraisals, straight into the diary

  • Booked against the right negotiator

  • No re-keying an agreed time

  • No double-booking what wasn't in the system

LightWork AI phone call image
LightWork and SME Professional integration

You choose what pushes across

  • Pick which types write to SME: lettings, sales, appraisals

  • Turn off any pipeline you run elsewhere and its controls hide

  • The card shows the last-synced time

Hear it from our clients

Simon Ruocco
Wright letting logo
“LightWork has completely transformed how we handle our inbound enquiries. Felicity’s voice and auto-scheduling capabilities feel like a natural extension of our team, providing our prospects with immediate, high-quality responses.”

Simon Ruocco

Director, ACOM Property

Director,

Wright Letting & Management

Conrad Binding
Conrad Binding

See Felicity working in your SME Professional

15 minutes on your own system. We'll show you a live enquiry going in, and the contact, note and diary entry landing back in SME Professional.

See Felicity working in your SME Professional

15 minutes on your own system. We'll show you a live enquiry going in, and the contact, note and diary entry landing back in SME Professional.

Ready to let Felicity handle the admin?

Book a walk-through to see exactly how Felicity can streamline your property operations

AI-powered property management for UK lettings and estate agents.

Subscribe for useful tips and tricks

83 Victoria Street, London, SW1H 0HW

© 2026 LightWork Holding Ltd. Company No. 15027977 · VAT: GB488579216

propertymark industry supplier badge
ISO/IEC 27001 certification badge
ISO/IEC 27001 certification badge
LightWork AI Cyber Essentials Plus certification badge

Ready to let Felicity handle the admin?

Book a walk-through to see exactly how Felicity can streamline your property operations

AI-powered property management for UK lettings and estate agents.

Subscribe for useful tips and tricks

83 Victoria Street, London, SW1H 0HW

© 2026 LightWork Holding Ltd. Company No. 15027977 · VAT: GB488579216

propertymark industry supplier badge
ISO/IEC 27001 certification badge
ISO/IEC 27001 certification badge
LightWork AI Cyber Essentials Plus certification badge

Ready to let Felicity handle the admin?

Book a walk-through to see exactly how Felicity can streamline your property operations

AI-powered property management for UK lettings and estate agents.

Subscribe for useful tips and tricks

83 Victoria Street, London, SW1H 0HW

© 2026 LightWork Holding Ltd. Company No. 15027977 · VAT: GB488579216

propertymark industry supplier badge
ISO/IEC 27001 certification badge
ISO/IEC 27001 certification badge
LightWork AI Cyber Essentials Plus certification badge