customer stories

How UK agencies run
operations with Felicity

Real lettings and estate agency teams, capturing more leads and clearing the admin, with an AI agent that never clocks off.

Trusted by property teams across the UK

  • Benjamin Stevens logo
  • Blockman logo
  • abode living logo
  • Wright Letting and Management logo
  • Holland Properties logo
  • Mackenzie smith logo
  • Proffitt & holt logo
  • Mr. Green estate agents logo

FEATURED

Wright Letting case study thumbnail

Wright Letting and Management

Calls and emails kept coming after 5pm. Now Felicity qualifies 90% of leads and answers in 14 seconds, day or night.
90%

Prospects Qualified Autonomously

58%

Total Volume Handled Out-of-Hours

~14s

Average Response Time (down from 3 hours)

Lettings

Wright Letting & Management

sales and lettings

Holland Properties

Lettings

Conrad Estate Agents

customer stories

How UK agencies run
operations with Felicity

Real lettings and estate agency teams, capturing more leads and clearing the admin, with an AI agent that never clocks off.

Trusted by property teams across the UK

  • Benjamin Stevens logo
  • Blockman logo
  • abode living logo
  • Wright Letting and Management logo
  • Holland Properties logo
  • Mackenzie smith logo
  • Proffitt & holt logo
  • Mr. Green estate agents logo

customer stories

How UK agencies run
operations with Felicity

Real lettings and estate agency teams, capturing more leads and clearing the admin, with an AI agent that never clocks off.

Trusted by property teams across the UK

  • Benjamin Stevens logo
  • Blockman logo
  • abode living logo
  • Wright Letting and Management logo
  • Holland Properties logo
  • Mackenzie smith logo
  • Proffitt & holt logo
  • Mr. Green estate agents logo

FEATURED

Wright Letting case study thumbnail

Wright Letting and Management

"Felicity is like another member of staff, gathering tenant and landlord details and making our job far quicker."
90%

Prospects Qualified Autonomously

58%

Total Volume Handled Out-of-Hours

~14s

Average Response Time (down from 3 hours)

Lettings

Wright Letting & Management

sales and lettings

Holland Properties

Lettings

Conrad Estate Agents

Lettings

Wright Letting & Management

sales and lettings

Holland Properties

Lettings

Conrad Estate Agents

customer stories

How UK agencies run operations with Felicity

Real lettings and estate agency teams, capturing more leads and clearing the admin, with an AI agent that never clocks off.

Trusted by property teams across the UK

  • Benjamin Stevens logo
  • Blockman logo
  • abode living logo
  • Wright Letting and Management logo
  • Holland Properties logo
  • Mackenzie smith logo
  • Proffitt & holt logo
  • Mr. Green estate agents logo

customer stories

How UK agencies run operations with Felicity

Real lettings and estate agency teams, capturing more leads and clearing the admin, with an AI agent that never clocks off.

Trusted by property teams across the UK

  • Benjamin Stevens logo
  • Blockman logo
  • abode living logo
  • Wright Letting and Management logo
  • Holland Properties logo
  • Mackenzie smith logo
  • Proffitt & holt logo
  • Mr. Green estate agents logo

FEATURED

Wright Letting case study thumbnail

Wright Letting and Management

"Felicity is like another member of staff, gathering tenant and landlord details and making our job far quicker."
90%

Prospects Qualified Autonomously

58%

Total Volume Handled Out-of-Hours

~14s

Average Response Time (down from 3 hours)

Lettings

Wright Letting & Management

sales and lettings

Holland Properties

Lettings

Conrad Estate Agents

Lettings

Wright Letting & Management

sales and lettings

Holland Properties

Lettings

Conrad Estate Agents

Ready to let Felicity handle the admin?

Book a walk-through to see exactly how Felicity can streamline your property operations

83 Victoria Street, London, SW1H 0HW

© 2026 LightWork Holding Ltd. Company No. 15027977 · VAT: GB488579216

propertymark industry supplier badge
SOC 2 badge
ISO/IEC 27001 certification badge
LightWork AI Cyber Essentials Plus certification badge

Ready to let Felicity handle the admin?

Book a walk-through to see exactly how Felicity can streamline your property operations

83 Victoria Street, London, SW1H 0HW

© 2026 LightWork Holding Ltd. Company No. 15027977 · VAT: GB488579216

propertymark industry supplier badge
SOC 2 badge
ISO/IEC 27001 certification badge
LightWork AI Cyber Essentials Plus certification badge

Ready to let Felicity handle the admin?

Book a walk-through to see exactly how Felicity can streamline your property operations

83 Victoria Street, London, SW1H 0HW

© 2026 LightWork Holding Ltd. Company No. 15027977 · VAT: GB488579216

propertymark industry supplier badge
SOC 2 badge
ISO/IEC 27001 certification badge
LightWork AI Cyber Essentials Plus certification badge