For UK letting agents and property managers
Your inbox at 9am.
Already handled.
Your property operations. Automatically triaged, replied to, and ready for your team to approve. Arrive to outcomes, not admin.
Watch 2-min overview
Felicity is your
AI agent for property operations.
She handles maintenance, tenant comms, compliance, and viewings across the channels your tenants use. All while you sleep.
Monday morning.
Two very different realities.
customer spotlight
Results from real teams
Joanne Wright
Director · Wright Letting and Management
"She tells us every morning: you had 30 enquiries last night, I've contacted them all and requested everything you need to decide whether to book a viewing. Here it is. While we were sleeping."
90%
Prospects Qualified Autonomously
58%
of total volume handled out-of-hours
~14s
Average Response Time (down from 3 hours)
Why Property Teams
Choose LightWork AI.
Never miss another enquiry
48%
of lettings enquiries go unanswered industry-wide.
21x
Felicity responds in under 20 seconds.
Your team stays in control
Felicity handles the volume, your team makes the calls. Every action is logged, and escalations routed to the right person automatically.
Built for UK property teams
Designed around UK tenancy law, the Renters' Rights Act, and how UK agencies actually work.
seamless INTEGRATIONS
Works with your
existing CRM
Live, 2-way sync with your CRM.
No CSV exports. No double entry.
Using a different CRM? Talk to our team
certified & compliant
Your data. Secure.
Always.
Felicity only processes the data you share with her. Full access controls, audit trails, and compliance reporting as standard.
ISO 27001
Certified to the international standard for information security management systems.
GDPR
UK data processing agreements, retention policies, and subject access requests handled as standard.
SOC 2
Independently audited controls for security, availability, and confidentiality of customer data.
Have Questions?
Find Answers.
What is AI in property management?
Does AI replace property managers?
How does AI handle complex tenant issues?
What guardrails does AI in property management have?
Do tenants know they are speaking to AI?
