Stay Compliant.
Stay Covered.

Stay Compliant.
Stay Covered.

Felicity keeps a complete record of each conversation. So when you need evidence, it's already there.

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BUILT FOR PROPERTY DATA

Every conversation on the record.

Built for the legislation

Under the Renters' Rights Act, you need a record of what was said, when, and by whom.

Secure by design

Encrypted at rest in Google Cloud, accessed via short-lived signed URLs only.

Full audit trail

Every call transcribed, scored, and reviewable, when you need it.

How Felicity keeps the record

01

Capture

Felicity handles the conversation, on the phone, over email, or on WhatsApp.

02

Record

Every call is recorded, transcribed, and scored. Every message and every action Felicity takes is timestamped as it happens.

03

Review

It's all reviewable in your inbox and written back to your system of record.

Ready to let Felicity handle the admin?

Book a walk-through to see exactly how Felicity can streamline your property operations

83 Victoria Street, London, SW1H 0HW

© 2026 LightWork Holding Ltd. Company No. 15027977 · VAT: GB488579216

propertymark industry supplier badge
SOC 2 badge
ISO/IEC 27001 certification badge
LightWork AI Cyber Essentials Plus certification badge

Ready to let Felicity handle the admin?

Book a walk-through to see exactly how Felicity can streamline your property operations

83 Victoria Street, London, SW1H 0HW

© 2026 LightWork Holding Ltd. Company No. 15027977 · VAT: GB488579216

propertymark industry supplier badge
SOC 2 badge
ISO/IEC 27001 certification badge
LightWork AI Cyber Essentials Plus certification badge

Ready to let Felicity handle the admin?

Book a walk-through to see exactly how Felicity can streamline your property operations

83 Victoria Street, London, SW1H 0HW

© 2026 LightWork Holding Ltd. Company No. 15027977 · VAT: GB488579216

propertymark industry supplier badge
SOC 2 badge
ISO/IEC 27001 certification badge
LightWork AI Cyber Essentials Plus certification badge