PRICING
Scales with your portfolio,
not your headcount.
Felicity handles the admin. Your team handles the rest. Every plan is built around your agency runs and what you manage, so you only pay for the coverage you need.
Independent
For single-branch agencies who want their evenings and weekends back.
Tailored to one branch
Phone, email and WhatsApp coverage, 24/7
Lead qualification and viewing booking
Maintenance triage with escalation to you
Lead scoring and prioritisation
Connects to your existing CRM
Your tone, your qualifying questions
Get a custom quote
Multi-branch
For growing agencies running several offices that need consistency across all of them.
Sized to your branches and units
Everything in Independent
Per-branch configuration and routing
Your tone, your qualifying questions
Shared reporting across offices
One assistant, every channel, every branch
Get a custom quote
Enterprise
For large portfolios, Build-to-Rent operators and asset managers who need control.
Custom to your operation
Everything in Multi-branch
Coverage across large unit counts
Dedicated onboarding and support
Security and data governance review
Get a custom quote
What every plan includes
Felicity does the work, not just the alerts. She reads the message, qualifies the lead, books the viewing, and brings your team in when human judgement is needed.
24/7 coverage
Phone, email and WhatsApp, day or night.
Customisable
Tone, qualifying questions, lead scoring, agents per branch.
Secure by default
ISO 27001 certified, SOC 2 audited, GDPR compliant.
Works with your CRM
Live 2-way sync with Alto, Street.co.uk, MRI and LOOP.
Built for UK property
Tenancy law and compliance are native, not bolted on.
Full audit trail
Every action timestamped, exportable and audit-ready.
Why agencies move to Felicity
of admin handled autonomously
faster replies to prospect
<20s
response time
"For our clients, the big thing is they now think we're open 24 hours a day, seven days a week."
Joanne Wright, Director, Wright Letting & Management
Have Questions?
Find Answers.
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