PRICING

Scales with your portfolio,
not your headcount.

Felicity handles the admin. Your team handles the rest. Every plan is built around your agency runs and what you manage, so you only pay for the coverage you need.

BG

Tailored to one branch

Independent

For single-branch agencies who want their evenings and weekends back.

Get a custom quote

Sized to your branches

Multi-branch

For growing agencies running several offices that need consistency across all of them.

Get a custom quote

Custom to your operation

Enterprise

For large portfolios, Build-to-Rent operators and asset managers who need control.

Get a custom quote

What every plan includes

Felicity does the work, not just the alerts. She reads the message, qualifies the lead, books the viewing, and brings your team in when human judgement is needed.

24/7 coverage

Phone, email and WhatsApp, day or night.

Customisable

Tone, qualifying questions, lead scoring, agents per branch.

Secure by default

ISO 27001 certified, SOC 2 audited, GDPR compliant.

Works with your CRM

Live 2-way sync with Alto, Street.co.uk, MRI and LOOP.

Built for UK property

Tenancy law and compliance are native, not bolted on.

Full audit trail

Every action timestamped, exportable and audit-ready.

Why agencies move to Felicity

0%

of admin handled autonomously

Message icon - LightWork AI
100x

faster replies to prospect

Clock icon - LightWork AI

<20s

response time

Thunderbolt icon - LightWork AI

"For our clients, the big thing is they now think we're open 24 hours a day, seven days a week."

Joanne Wright, Director, Wright Letting & Management

Have Questions?

Find Answers.

How much does LightWork AI cost?

How long does setup take?

Can I start with one branch and add more later?

Which CRMs do you work with?

Will AI replace my team?

Ready to let Felicity handle the admin?

Book a walk-through to see exactly how Felicity can streamline your property operations

83 Victoria Street, London, SW1H 0HW

© 2026 LightWork Holding Ltd. Company No. 15027977 · VAT: GB488579216

propertymark industry supplier badge
SOC 2 badge
ISO/IEC 27001 certification badge
LightWork AI Cyber Essentials Plus certification badge

Ready to let Felicity handle the admin?

Book a walk-through to see exactly how Felicity can streamline your property operations

83 Victoria Street, London, SW1H 0HW

© 2026 LightWork Holding Ltd. Company No. 15027977 · VAT: GB488579216

propertymark industry supplier badge
SOC 2 badge
ISO/IEC 27001 certification badge
LightWork AI Cyber Essentials Plus certification badge

Ready to let Felicity handle the admin?

Book a walk-through to see exactly how Felicity can streamline your property operations

83 Victoria Street, London, SW1H 0HW

© 2026 LightWork Holding Ltd. Company No. 15027977 · VAT: GB488579216

propertymark industry supplier badge
SOC 2 badge
ISO/IEC 27001 certification badge
LightWork AI Cyber Essentials Plus certification badge