THE CERTIFICATE CHASE
Expiry dates in a
spreadsheet
Someone has to remember to check it, and spot what’s due before it lapses.
Back and forth
on access
Calls and emails to find a slot that works for the tenant and the contractor.
One person holds the
knowledge
Holidays, handovers and staff turnover are exactly when renewals slip through.
WHAT’S COVERED
The certificates every lettings team tracks.
Energy Performance Certificate
Every 10 years
Needed before a property can be marketed or let. Felicity flags renewals early so a listing is never held up.
Gas Safety
Certificate
Every year
An annual check on every gas appliance and flue, with a copy to the tenant. Booked automatically, every year.
Electrical Installation Condition Report
Every 5 years
Due every five years and at a change of tenancy. Tracked across the whole portfolio, not one property at a time.
Five steps.
No hand-offs.
Track
Every certificate, expiry and property in one view, synced with your CRM.
1
2
Trigger
As an expiry approaches, Felicity starts the renewal. Nobody needs a reminder.
Select
Choose from your preferred contractors for that certificate and area. One click.
3
4
Coordinate
Felicity matches tenant and contractor availability and books the slot on both sides.
Prove
The certificate is filed on completion and every action is logged for the landlord with any red flags highlighted for your team.
5
PRODUCT TOUR
See it work, one screen at a time.
Step 1 of 4. Pick a stage, or use next to walk through.
THE DIFFERENCE
Old way. LightWork way.
RENTERS' RIGHTS ACT
Landlords will choose
on compliance.
Obligations on agents and landlords are stricter than ever. The agent who can guarantee compliance, and prove it, wins the instruction.
For your
team
Hours back every week, and renewals that don’t depend on who’s in the office.
For your
landlords
A clear record of every check, booking and certificate, ready to share.
For your
tenants
Simple, friendly booking with a choice of slots, and their copy sent on completion.
For new
business
Proof of compliance becomes part of your pitch to win instructions.
BUILT AROUND YOUR BRANCH
Automated, not out of your hands.
Your contractors
Keep your preferred panel per certificate type and area, with backups when someone’s unavailable.
Human in the loop
Edge cases are escalated to your team based on the transfer rules each branch sets.
Your channels
Felicity reaches tenants and contractors by email, WhatsApp, or SMS as you choose.
Your CRM
Picks up dates from files already in your CRM, and closes the loop by uploading the new one when it's signed off.
What certificates are covered?
Does it work with our CRM?
Can I choose what pushes across?
Do we have to change contractors?
What if something unusual comes up?
How will landlords see proof of compliance?
How much does it cost?
